Case Study: Financial Services Company/Retirement Plan Self Service Site

Client profile:

• Keeping up with customer service demands while maintaining excellence was a daunting task for this mutual fund management company. The decision to use Internet technology to put self-service tools in their retirement plan manager’s hands was the easy part.

The need:

• System design and development
• A comprehensive web-based system that would enable institutional investors to manage and administer their own retirement plans on behalf of their customers.
• This new system would have to provide the highest degree of scalability, accuracy and reliability

iSynergetics solution

We helped to shape the solution architecture Applied best practice knowledge to develop and implement the solution Under a very aggressive project schedule, our team implemented a powerful best-of-breed solution that delivers impressive scalability and robust transaction capability We mentored and coached client’s staff members who would be maintaining the new system. Solution offering used IBM Websphere Application Server, Websphere Studio Application Developer, MQ Series, CICS, Cobol Db/2 Stored procedures, VSAM files